Terms and Conditions

Welcome to our online platform for handmade cosmetics. These Terms and Conditions govern your use of our site and its services. By accessing or using our online shop, you agree to be bound by these provisions. If you do not agree with any part of these terms, you must not use our service.

1. General

This service is owned and operated by a handmade cosmetics business located in the city centre, Dublin, Ireland. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. Products and Services

• All products displayed on our online shop are handmade cosmetics. We strive to present as accurately as possible the colours and images of our products. However, we cannot guarantee that your computer monitor's display of any colour will be accurate.

• We have made every effort to display the unique characteristics of our handmade cosmetics through large, illustrative pictures. There are approximately ten large-sized pictures for each product to provide a comprehensive view.

• All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

3. Orders and Payments

• By placing an order on our site, you warrant that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

• We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

• You agree to provide current, complete and accurate purchase and account information for all purchases made at our online shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

4. Shipping and Delivery

Delivery times and shipping costs will be calculated and provided at checkout. While we strive to ensure timely delivery, we are not responsible for delays outside of our control.

5. Returns and Refunds

• Given the nature of handmade cosmetic products, returns are typically not accepted for hygiene and safety reasons once the product has been opened or used.

• If you receive a damaged or defective product, please contact us within 7 days of receipt with photographic evidence. We will assess the situation on a case-by-case basis and may offer a replacement or refund.

6. Intellectual Property

All content on this site, including but not limited to text, graphics, logos, images (including the ten large-sized product images), and the arrangement thereof, is the property of our handmade cosmetics business and is protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

7. Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

8. User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which can be found in a separate section of our online platform.

10. Disclaimer of Warranties; Limitation of Liability

• We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

• We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

• You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

11. Indemnification

You agree to indemnify, defend and hold harmless our handmade cosmetics business and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

12. Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

13. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

14. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

15. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ireland.

16. Contact Information

Questions about the Terms and Conditions should be sent to us at our postal address: Dublin, Ireland, City Centre.